Return Policy – Canary Surf

At Canary Surf, we want you to be completely satisfied with your purchase. If you’re not happy with your order, you may return it under the following conditions:

Returns & Exchanges

• You can return or exchange items within 30 days of receiving your order.
• Items must be unused, unwashed, and in their original condition with tags and packaging intact.
• Proof of purchase (order confirmation or receipt) is required for all returns.
• For hygiene reasons, swimwear and undergarments cannot be returned if the hygiene seal is removed.

How to Return an Item

1. Contact our customer service at [email/contact info] to initiate a return.
2. Pack the item securely and include your order details.
3. Ship the package to our return address (provided by customer service).
4. Once we receive and inspect the item, we’ll process your refund or exchange within 7–10 business days.

Refunds

• Refunds will be issued to the original payment method used for the purchase.
• Shipping costs are non-refundable, except for defective or incorrect items.

Defective or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 7 days of delivery. We’ll arrange a replacement or full refund, including return shipping costs.

Need Help?

For any questions, reach out to our support team at [email/contact info]. We’re happy to assist!

Ride the waves with confidence – we’ve got you covered! 🌊